Active-X Problems?
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These instructions apply to Internet Explorer version 6. Previous versions of Internet Explorer will need the same settings, but the instructions to make the required changes will be similar but not exactly identical.

To check which version of Internet Explorer you have, select "About Internet Explorer" from the "Help" menu at the top of the browser.

To set your browser to load ActiveX controls, select "Internet Options" on the "Tools" menu. Click on the "Security" tab.

Next, click on "Internet" to select the zone to modify. Click the "Custom Level..." button to access the Security Settings dialog box. Ensure that each of the settings for ActiveX controls are set to at least "Prompt". A setting of "Prompt" will result in a dialog box appearing each time you access a site wanting to load an ActiveX control. Only load ActiveX controls from sites that you trust.
 

After clicking the “OK” button you will return to the Internet Options Window.
Finally click on “OK” again to close the Internet Options system down. You’re finished!

Other Problems?

Some of you may be using machines that have been equipped with a third-party Firewall. Norton is one popular brand. It is possible that all Active-X programs are being blocked by these Firewalls.  This “feature” is normally something that you can turn on and off by altering the Firewall settings. Please consult your Firewall’s User Manual for additional information.

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